How can overseas buyers find professional forwarding services in China? Based on China’s complete industrial chain, overseas buyers can quickly find the materials or goods they want in China, and they are well-equipped with high quality and low price. After the goods are purchased, they need to be shipped back by international logistics. At this time, we need to cooperate with the freight forwarding company.
In particular, professional freight forwarders can rely on professional industry experience and services to help us save time and effort to complete commodity procurement. But there are many freight forwarding companies in China, how can we cooperate with a professional company? If the overseas purchaser is in China, he can find a reliable freight forwarder through online search + door-to-door visit. If the overseas purchaser is in a foreign country, he can only learn about it through the Internet and choose a freight forwarder.
How can overseas buyers find professional freight forwarders in China?
- People in China
Overseas buyers in China can search for freight forwarders by entering keywords through the browser. I believe everyone is good at this. After finding several freight forwarders, we can use some methods to filter out some freight forwarders that we think are unreliable. For example, low-quality advertisements, poor official or no official website, etc., can basically be ruled out.
After finding several freight forwarders, you can visit them to learn about the company’s scale, facilities and equipment, and efficiency, and you can get lower transportation prices based on your own cargo volume advantages. In this way, we can kill two birds with one stone, not only can we find reliable freight forwarders, but we can also enjoy lower delivery prices.
- People are abroad
When people are abroad, it is more complicated, and the rate of misjudgment will be higher, but we can reduce the risk of selection in some ways. Similarly, we need to screen some companies that we think are more reliable on the Internet, and then we need to understand the reliability of the company through multiple aspects.
Including enterprise scale, industry experience, service team, facilities and equipment, service capabilities, Internet word-of-mouth, after-sales service, etc. Below, we will introduce how to judge these aspects and their functions.
Enterprise scale: Due to the inherent reasons of capital chain or immature operation, small enterprises have a high probability of bad freight forwarders and unscrupulous freight forwarders. Therefore, we need to choose freight forwarders with a certain scale. Too big is not good, too big freight forwarding companies mainly focus on big customers, and do not take care of small and medium-sized customers in place.
Service team: A perfect service team can provide all kinds of perfect and professional logistics services. From the perspective of the freight forwarding industry, the company has at least six basic teams: customer service, business, documentary, operation, warehouse management, and parcel collection. Some companies have other service teams, such as the operation team, IT team, bill making/posting team, etc. of Taijia Logistics.
Facilities and equipment: Facilities and equipment are closely related to logistics services. In terms of hardware, including trailers, sorting equipment, site facilities and office equipment, everyone needs to understand. In terms of software, it mainly depends on whether the enterprise has its own logistics management system. With a logistics management system, it can directly place orders online and handle the corresponding logistics business.
Service ability: Everyone needs to judge from the service ability of each logistics service team, such as the customer service team’s answering efficiency, service attitude, processing efficiency, logistics problem-solving ability, etc.
Internet word-of-mouth: In the Internet age, everyone can express their voice on the Internet, so we can find the recent evaluation of the company from the Internet, so as to provide a basis for our judgment in choosing a freight forwarding company.
After-sales service: Find out whether the company has perfect after-sales service and whether it can compensate according to industry standards. In addition, for more expensive goods, whether to sign another compensation agreement is also very critical.
How can overseas buyers find a professional freight forwarder in China? The above two situations you have encountered will introduce how to find a professional freight forwarder in China. TJ CHINA FREIGHT has been focusing on freight forwarding for eleven years. It is a well-known logistics service company headquartered in Shenzhen. It can provide comprehensive and high-quality transnational logistics services for domestic and foreign customers.
