“The whole container was stolen in the United States, and the seller lost 1.6 million yuan directly
“”Our goods have been stolen, and the entire 40HQ has been stolen!”” A seller recently found Yien.com and said that it has been 5 months since their goods were confirmed to have been stolen in the United States, but the issue of compensation has not been resolved. “”It’s been a huge disaster for small and medium sellers, and now we’re also on the brink of bankruptcy.””
The seller said that on April 30, 2021, he entrusted Amazon Global Logistics (AGL) to ship a 40HQ FCL to Amazon’s ONT8 warehouse in the United States, and arrived at the Port of Los Angeles on May 19. The pre-delivery delivery time was May 26. But there has been no update since then. During this period, I urged the customer service several times a week, but the reply I got was a new delayed delivery time, and I was told that because the warehouse was busy, the scheduled delivery time would be delayed.
Until September 14th, they received a new message in the mail, “”AGL informed us that the entire cabinet of our goods was stolen in the US transit warehouse!!!””
The seller did not expect that after waiting for more than 3 months, such a “”bad news”” came. It is reported that the value of the entire cabinet is 900,000 yuan, and the freight is more than 36,000 yuan. While shocked, they filed for a claim quickly, but the road was also extremely difficult.
In fact, the situation of lost goods is very common. In various forums, industry groups, etc., you can often see such complaints from sellers:
“”- XXX advises you not to use it, and lose it like crazy;
——My head hurts, the freight forwarder lost the goods, and no compensation is paid. How should I deal with this?
——I really stepped on a big pit. The recently changed freight forwarder was not only delayed and rejected, but now it is said that the goods are lost, for various reasons. “”
Recently, many sellers have even reported that their goods have arrived in the Amazon warehouse, but they still disappeared inexplicably. One of the sellers said that he recently found that Amazon has been missing a series of listings. The waybill number shows that the receipt is signed, and the invoice is also provided, but Amazon refuses to admit it and does not compensate. In total, the value of the goods has lost more than 20,000 yuan. .
In addition to this sporadic loss of goods and items, like the above sellers, it is not uncommon for the whole container of goods to be stolen. In April 2021, a 40-foot container sent by four sellers to Toronto, Canada, was blatantly stolen along with a freight car. When the local police found the stolen container, the goods had basically been emptied. In addition to the theft of the whole box of goods, usually some lost goods and lost pieces occur from time to time.
“”Overall, the more support your supply chain has, the more cargo you’ll have. That creates a greater opportunity for theft,”” Scott, a crime and theft expert at insurance company Travelers, reports CBS MoneyWatch. Cornell said.
According to CargoNet, California tops the list of states targeted by thieves, followed by Texas and Florida. Cargo thefts reportedly amounted to as much as $45 million from January to September. According to the analysis, cargo theft reached $68 million in 2020 and $49 million in 2019, with the rate of theft expected to continue through 2022.
“”We think that’s going to continue for a while,”” Lewis said. “”Electronics, gaming, these types of things, computer peripherals are going to be the future.””
Recently, NBC 4 News Los Angeles reported that thousands of boxes were scattered on the tracks. They appear to have fallen or been thrown from containers being hauled by Union Pacific trains, the report said.
Union Pacific (UNESCO) ships cargo from Los Angeles County ports, where a massive backlog of cargo continues. A spokesperson for the train operator told Yahoo Finance in an email: “”We are aware of the issue and we are working with local law enforcement in Los Angeles to resolve the issue and stop the theft.””
For several months, the Port of Long Beach has had a backlog of cargoes that could not reach their final destination. “”Electronic surveillance is carried out on land, on water and underwater, using a variety of cameras, radar, sonar and a variety of threat assessment techniques,”” a port spokesman told Yahoo Finance in a statement.
“”Furthermore, the port is constantly upgrading and adapting its security approach to ensure optimal domain awareness,”” the spokesperson added.
CargoNet’s Lewis explained that while most major ports across the country have seen a surge in container volumes over the past year, the biggest losses to thieves aren’t actually ports or rail yards.
“”We’re seeing an increase in thefts where people are stealing from the back of a truck or somewhere in the middle of a truck,”” Lewis said.
Tracking the theft is a challenge, however, as shippers have no idea where thieves will strike, especially when cargo is idle.
Write at the end:
The logistics in 2021, many cross-border people will use a word “”difficult”” to summarize: Suez Canal blocked, Los Angeles/Long Beach port congestion, container rates soaring, Yantian port area and some ports in Ningbo Port have been closed due to the epidemic… All of this is a big challenge for both cross-border sellers and logistics providers. Not only did it not improve as expected in 2020, but in the process, due to the tight capacity, the freight rate continued to rise, and at the same time, it also exposed a lot of problems, such as air dispatch to sea, Mason to general shipping Wait.
In addition, under the epidemic, the economies of many countries in Europe and the United States are in decline. In addition, Westerners do not have the concept of saving money. A bad economic environment will lead to unemployment and then no savings. Therefore, strikes, protests and other activities will still occur from time to time. In this case, sellers need to be prepared for logistics delays.”
